Scotland v Poland ticket issue affecting fans - SFA issue response
Fans have flooded the SFA social media to complain that the website is not accepting payment for match tickets for the fixture against the Poles on March 24 that has replaced the rescheduled World Cup play-off semi-final against Ukraine.
Tickets went on sale to Scotland Supporters Club members at 1pm today, with £10 from each ticket donated to UNICEF UK's emergency appeal for Ukraine, but a number of fans have been left frustrated after numerous failed attempts to process their order.
One Facebook user wrote: “Total shambles trying to get payment through for tickets. Valid cards not recognised by your system, now caught in a never-ending approval loop after switching to a different card. Absolute shambles, which is par for the course for the SFA it seems.”
An SFA spokesman has confirmed that the governing body is aware of the problem, insisting it is due to an issue with a third party ticketing provider, and that they hope to have the matter resolved this evening.
"There is an issue with the card verification system used by our ticketing provider," the spokesman stated.
"That coupled with the demand from fans to purchase tickets for the fundraising appeal match is giving some supporters issues.
“We are in dialogue with our provider about how they can resolve the issue as soon as possible.
“They are intending to implement a fix this evening I believe.”
Get a year of unlimited access to all The Scotsman's sport coverage without the need for a full subscription. Expert analysis of the biggest games, exclusive interviews, live blogs, transfer news and 70 per cent fewer ads on Scotsman.com - all for less than £1 a week. Subscribe to us today
Want to join the conversation? Please or to comment on this article.