Hearts call for clearer communication from Uefa
The club welcomed being away in their first leg against Estonian side Infonet before the 30 June clash was switched to Tynecastle hours after Monday’s draw.
And the second leg was moved forward 24 hours the following day, affecting fans who had moved quickly to book flights and accommodation.
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Hide AdA Hearts statement read: “Having been assured that all deliberations of the competitions committee had been concluded, and decisions taken were final, we released this information to our supporters.
“No further communication was received from Uefa to the club prior to them issuing their finalised list of fixtures, which showed that a further change had in fact been made, moving our away leg from Thursday 7th to Wednesday 6th. This change was made without any reference to either Hearts or indeed FC Infonet.
“As a result of these discussions, the club has requested that the Scottish FA make representation to Uefa, recommending that the communication process between participating clubs, their national associations and Uefa be reviewed and improved moving forward.
“The club considers its communication with supporters to be of the utmost importance. In this instance the club can only repeat its apologies for the inconvenience that these events have caused and trust that supporters will recognise that we did everything possible to provide timely and accurate information to our supporters, including sending representatives to Nyon.”
The home leg against Infonet will kick off next Thursday at 8pm. Tickets are now on sale, priced £12 for adults and £6 for concessions. The main stand will not be open for the match. The away leg in Tallinn will kick off at 4:45pm UK time.