Amazon is now UK’s top brand
The ranking brings BBC iPlayer into the top three for the first time, while Marks and Spencer has fallen from third to fourth place since the last YouGov BrandIndex league table in January.
The table of more than 850 brands attempts to measure changes in consumer perception by assessing quality, value, customer satisfaction, corporate reputation, general impression and the likelihood that customers will recommend the brand.
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Hide AdThe BBC brand overall secured fifth place, “further underpinning its status as one of the UK’s masterbrands”, YouGov said.
Other newcomers to the top 20 alongside BBC iPlayer include Samsung (13), Freeview (14) and Dyson (18) at the expense of Dove, Walkers, Panasonic and Thorntons.
YouGov BrandIndex associate director Sarah Murphy said: “BBC iPlayer overtaking M&S in the top three demonstrates a great achievement.
“Despite M&S falling out of the top three, they still have shown great resilience.”