Jet2.com bans two passengers after alleged fracas

Low-cost airline Jet2.com, which has banned two allegedly disruptive passengers for life following an alleged incident at Glasgow airport, has said it will not tolerate disruptive behaviour from passengers.
Picture: TSPLPicture: TSPL
Picture: TSPL

The statement comes as it emerged that two male passengers due to fly to Alicante in Spain were arrested and charged following alleged drunken and disruptive behaviour at Glasgow airport during an incident in which a police officer was injured.

The men, aged 28 and 30 wee arrested at the gate after Jet2.com decided to refuse them travel due to their allegedly intoxicated condition.

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The airline was made aware of the situation due to an initiative by the airport and Police Scotland to identify disruptive passenger behaviour in the terminal.

Both men are the subject of a report to the procurator fiscal in Paisley after being charged under the Contravention of Glasgow Airport Bylaws 2005 and Criminal Justice and Licensing Scotland Act 2010.

The 28 -year-old was also charged with resisting arrest, which led to the injury of a police officer.

In addition Jet2.com has banned them for life.

Phil Ward, the airline’s managing director, reassured passengers, saying: “Our Onboard Together initiative commits us to stamping out disruptive passenger behaviour to protect our customers, staff and airport colleagues. This pair’s behaviour was totally unacceptable and it’s shocking that their reported actions led to a police officer being injured.

“We thank both Police Scotland and Glasgow Airport for their continued support and zero tolerance stance.

Passengers should be in no doubt that the consequences of drunken and offensive behaviour both in airports and on aircraft do lead to arrests, charges and bans.”

Insp Bob Smith, the airport’s airport police commander, Police Scotland Border Policing Command, said those indulging in anti-social behaviour would find their holiday “over before it had begun.”

“Border Policing Command Officers within Police Scotland are working with airlines on a daily basis to reduce the impact of disruptive passengers at our airports during this very busy summer period.

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“Violence, drunkenness, verbal abuse and any other form of antisocial behaviour towards crew, airport staff or passengers will not be tolerated in our airports or onboard aircraft and will be dealt with robustly.

“People who engage in this type of behaviour will find that their holiday has ended before it begins. By working in partnership with our airports and airlines we will continue to keep staff and members of the public who transit through our airports safe.”

Mark Johnston, operations director at Glasgow Airport, said: “This type of behaviour will not be tolerated under any circumstances at Glasgow Airport.

“Through our campus watch initiative, we work closely with our airline partners, retailers, caterers and Police Scotland to identify anyone who may cause disruption, as was the case with these two individuals.

“For many, their holiday begins the moment they arrive at the airport and we want all of our customers to have a safe and memorable journey. Anyone who acts in a disruptive or abusive manner will not be welcome at Glasgow Airport.”

Since Jet2.com launched Onboard Together more than 500 passengers have been refused travel due to disruptive behaviour with 57 given lifetime bans.