On track online

Further to L Rogers’ advice Letters, 16 August (that “the only way to buy a train ticket in this country without feeling bewildered and ripped off is to go to a station and talk to a human being – ideally one with a good attitude. There is no point going online”.

Quite the contrary. I was recently quoted £100 for a day return from Edinburgh Waverley to Birmingham International, yet purchased the same journey online for £64. Google prices and you will save considerably.

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Victoria Quay