Letter: Chilling costs
The company has the audacity to say that this was despite people using less fuel even though the winter was prolonged.
Well, millions of poor and old people were too frightened to use their heating amid the bitter weather; so many risked freezing to death or dying of other cold-related illnesses as statistics are likely to show when published later this year. This continued profiteering at the expense of the poor and the elderly is absolutely shameful.
SIMON ICKE
Aston Clinton
Buckinghamshire