It’s a sham. As those who need it know, out-of-hours provision (including NHS 24) is shambolic, frustrating and life-threatening.
It has been since 2004, and will be until responsibility for 24-hour care is put back where it belongs: with local GPs. Until then we will continue to do what works: ring for an ambulance or turn up at A&E.
Bryan Webster
Eyemouth