Jobcentre workers on 24-hour strike

Thousands of Jobcentre Plus staff are to stage a 24-hour strike today in an escalating row over working conditions and claims of a "target-driven culture".

By The Newsroom

Published 17th Apr 2011, 16:40 BST

Updated 18th Apr 2011, 01:13 BST

Members of the Public and Commercial Services union (PCS) in more than 30 UK call centres will walk out. They accuse management of showing "little willingness" to resolve the dispute and say they want to improve customer service.