Luxury self-catering destination on Loch Lomond Cameron Lodges announces opening date
Cameron Lodges offer a luxurious self-catering holiday experience within the five-star Cameron House resort on the banks of Loch Lomond. After being closed during the lockdown restrictions, the lodges will re-open on Friday 17th July, subject to government advice – with bookings now being taken.
Allan Reich, Director at Cameron Lodges, said: “Tourism plays such an important role in Scotland’s economy and it’s vital that everyone operating in this industry gets it right when they come to reopen. Our top priority is to keep our guests safe while continuing to provide an exceptional holiday experience and the warm, Scottish hospitality that we are known for.
“At Cameron Lodges, we are lucky to be based in the Loch Lomond and Trossachs National Park with plenty of wide-open space to allow guests and staff to socially distance.
“Ahead of our reopening on Friday 17th July we have looked at every aspect of the guest journey, from start to finish, and have made a number of changes to ensure our guests enjoy a safe and relaxing holiday.
“We are enhancing the cleaning and sanitising procedures between guests and have moved the check in to 5pm to allow our staff sufficient time to thoroughly sanitise the lodge/apartment.
“Our housekeeping staff have been fully trained in the new policies and procedures and will wear full PPE when cleaning and sanitising a lodge/apartment. We have also upgraded the cleaning chemicals we use to ensure they are best suited to combat Coronavirus. Once a lodge/apartment has been inspected and signed off, a seal will be placed over the front door and guests can only enter once this seal is in place.
“Keys will be cleaned and sanitised before being placed in a secure box outside a lodge or apartment to keep guests’ interaction with staff to a minimum.
“All soft furnishings, including cushions and throws, tea and coffee boxes, and information holders have been removed from the lodges/apartments. All other linens will be professionally cleaned offsite between guests.
“Our employees have received detailed training on all aspects of their role in relation to Covid-19. Health screening and recording will be carried out with employees prior to the start of their shift and all necessary PPE equipment will be used by the team as required.”
Allan added: “We have also updated our booking policy and guests can now cancel up to 24 hours before their stay and receive a full refund, in the event they or someone they know develops symptoms of Covid-19.”