Training for council staff
Developed by the Scottish Member Services Development Network, the course is designed to give administration staff a nationally-recognised qualification.
Eight employees from councils across Scotland are currently studying the ten-month pilot course, which is delivered via online learning, face-to-face training, work-based learning and self study.
Advertisement
Hide AdAdvertisement
Hide AdOn successful completion, the staff will be awarded a Scottish Member Services Professional Certificate.
Jenny Stalker, quality manager at West Lothian College, said: "The course is proving to be a huge success. Staff relatively new to member services are able to hit the ground running."