Thorntons closing: full list of shops set to close, will chocolates be for sale online – and who owns it?

All of the chocolatier’s physical stores will close as the affects of the Covid-19 pandemic continue to bite hard on the high street

Chocolate shop chain Thorntons is to shut all of its 61 stores, putting 603 jobs at risk.

The retailer said it has been hit hard by the pandemic, which has kept many of its stores shut for key periods around Christmas and Easter.

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Adam Goddard, retail director at Thorntons, said “changing dynamics of the high street, shifting customer behaviour to online, the ongoing impact of Covid-19, and the numerous lockdown restrictions” have meant the chain has been “trading in the most challenging circumstances.

Thorntons has said 'changing dynamics of the high street, shifting customer behaviour to online, the ongoing impact of Covid-19, and the numerous lockdown restrictions have presented 'the most challenging circumstances' (Photo: Ki Price/AFP via Getty Images)
Thorntons has said 'changing dynamics of the high street, shifting customer behaviour to online, the ongoing impact of Covid-19, and the numerous lockdown restrictions have presented 'the most challenging circumstances' (Photo: Ki Price/AFP via Getty Images)

“Unfortunately, like many others, the obstacles we have faced and will continue to face on the high street are too severe and despite our best efforts we have taken the difficult decision to permanently close our retail store estate.

Here is everything you need to know about it.

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Which shops are closing?

Thorntons - a branch of which is seen here pictured in 1985 - was founded in Sheffield in 1911 (Photo: R. Brigden/Daily Express/Hulton Archive/Getty Images)

Thorntons plans to close all of its 61 stores. The full list of Thorntons outlets which will be permanently shut is as follows:

Banbury
Belfast
Birmingham High St
Bluewater
Braintree
Brighton
Bristol Cribbs
Burton
Camberley
Cardiff St Davids
Castleford Cafe
Chelmsford
Cheltenham
Cheshire Oaks
Chester Eastgate
Coventry
Dalton Park
Darlington
Derby
Doncaster Cafe
Douglas
Dumfermline
Gateshead Metro
Glasgow Buchanon
Glasgow Silverburn
Gretna Green
High Wycombe
Horsham
Huddersfield
Hull
Inverness
Keighley
Lancaster
Leeds White Rose
Leicester Highcross
Lincoln High St
Liverpool One
Livingston Cafe
Loughborough
Manchester Arndale
Manchester Trafford
Mansfield
Merryhill
Newcastle High Friars
Newtownards
Nottingham Vic
Oldham
Preston
Reading
Sheffield Crystal Peaks
Sheffield Fargate
Sheffield MH Lower
Sheffield MH Upper
Shrewsbury
St Enochs
Stirling
Swindon Gt Western
Uxbridge
Walsall
York Cafe

Is this the end for Thorntons chocolate?

Though its shops may be closing, Thorntons will continue to operate as a business and will provide its chocolates and confectionery through online sales and its grocery supply business.

It said it has seen sales surge online and will invest in its grocery supply business as part of the shake-up of its operations.

Thorntons said it pumped £45 million into transforming its operations, including new-format stores and cafes, but saw its turnaround plan thrown off course by the pandemic.

Who owns Thorntons?

The company, which was founded in Sheffield in 1911, was bought by Italian food giant Ferrero in 2015 for £112 million.

Ferrero has said it will continue to invest in the business, and hopes to grow its international supply business from its Alfreton factory in Derbyshire.

The collapse of the store business is the latest high-profile failure on the UK high street, which has been battered by large periods of closures and depressed footfall.

New figures from PricewaterhouseCoopers (PwC) revealed this weekend that more than 17,500 chain store outlets disappeared from high streets last year.

Goddard said Thorntons will “now go into full consultation” with colleagues over the expected job losses.

“We understand that this will be an uncertain and concerning time for our colleagues and we will actively support them during this period of consultation,” he added.

The news comes as the John Lewis Partnership group – which also owns grocery chain Waitrose – warned it did not expect all of its John Lewis stores to reopen as lockdown restrictions are eased across the UK, having suffered its first ever annual loss since 1864.