Ryanair passenger numbers soar 14% in June
BUDGET airline Ryanair today said it efforts to improve customer service helped to propel passenger numbers sharply higher last month.
The Irish carrier said traffic soared 14 per cent to 9.5 million customers, while its load factor – a measure of how full its planes were – increased to 93 per cent, up from 88 per cent a year ago.
Chief marketing officer Kenny Jacobs said: “Ryanair customers can now look forward to further service enhancements, as we roll out year two of our “always getting better” programme in 2015.”
Initiatives being rolled out include revamped cabin interiors, improved in-flight menus, a new website and app and lower fees.