Scottish firm launches app to help patrons pay in pubs and restaurants

An app service has been launched for pubs and restaurants to help them deliver contactless table service as they reopen their doors.

The technology from Glasgow-based firm Connect also allows hospitality firms to temporarily store the contact data of lead customers to assist with the country’s coronavirus tracing schemes.

All indoor hospitality – banned in Scotland until 15 July – will be limited to table service as lockdown restrictions are eased, and guidance encourages minimal staff and customer contact.

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The app allows customers to browse the venue’s menu, select food and drink, input their table number and pay for their order online.

A new app has been launched to help patrons pay at pubs and restaurants as they reopen. Picture: Ian RutherfordA new app has been launched to help patrons pay at pubs and restaurants as they reopen. Picture: Ian Rutherford
A new app has been launched to help patrons pay at pubs and restaurants as they reopen. Picture: Ian Rutherford

This reduces contact with staff, and as they will be using their own phones and not physical menus, it also addresses the risk of spreading infection. There is an option to make a booking, which means basic customer contact data can be collected.

Stuart Stott, director of Connect, said: “Safety remains of paramount concern, and it’s important that measures are taken to reduce contact.”

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