The mishap occurred on Saturday and, at the time of writing, has still not been resolved.
It occurred as 123-reg were conducting maintenance on the servers, “effectively deleting” a number of websites.
This has caused disruption in the build-up to this Sunday’s clash with Celtic. County have an average attendance of over 4,000 despite Dingwall’s population being around only 5,500 people, meaning many fans travel from elsewhere for matches and rely on the website to purchase tickets.
Ross County’s stadium and operations manager David O’Connor said: “Online is a crucial part of our ticket sales, selling merchandise and the website is where fans go to reserve seats on buses and find match information.
“Coming to the ground is not easy for the fan who works nine to five. Our fan base is always widely spread out across the Highlands and it means supporters having to travel quite a distance to get to Dingwall.”
Those who cannot make it to the stadium to purchase tickets are advised to contact the club via telephone on 01349 860860.
123-reg are in the process of recovering the data lost, though they are unable to give an exact time frame of how long it will take.
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