One-way queuing system in place for Queen Street tunnel works

A ONE-WAY queuing system is to be put in place at Glasgow Queen Street station to ease congestion during upcoming tunnel works.

The upper level of Queen Street Station will be closed due to tunnel maintenance work. Picture: John Devlin

The tunnels at the High Level station will be closed for maintenance work for 20 weeks from Sunday 20th March.

The ScotRail Alliance has released a map detailing access points to the lower level station for passengers boarding trains.

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Depending on their destination, customers will enter the lower level station on one platform and exit another.

The system will be similar to the one employed by organisers of the Glasgow 2014 Commonwealth Games.

Customers for the below stations will enter the station via Dundas Street, and exit to North Hanover Street:

• Airdrie/Bathgate (and stations on this line)

• Croy/Cumbernauld

• Falkirk High/Linlithgow/Polmont

• Edinburgh Waverley/Haymarket

• Oban/Fort William/Mallaig

• Lenzie – 17:31 and 18:01 services only

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Customers heading to the following stations will enter on North Hanover Street, and leave via Dundas Street:

• Bishopbriggs/Lenzie*(see above)/Larbert/Stirling/Dunblane/Alloa/Perth

• Balloch/Milngavie/Helensburgh

• stations via Yoker

• stations via Singer

Passengers are also being advised to arrive ten minutes earlier than they usually would for their service, particularly during the first week of maintenance works.

Rob Shorthouse, communications director for the ScotRail Alliance, said: “The work that’s taking place in Queen Street Tunnel paves the way for us running faster, longer, greener trains in the future.

“However, while the work is ongoing, there will be changes to train times and to the way people can access the station. This map is about making sure people understand where they need to go in order to get their train.

“We’ve learned a lot from the Commonwealth Games and from last year’s work in Winchburgh Tunnel. The big lesson is to make sure people have enough information to make choices about their own journey. I hope this map makes those choices that little bit easier.”