James Walker: Take professional advice before investment punt

Are you enjoying that increase in the rate on your savings account or ISA? No? What do you mean it hasn't happened'¦?

The quest for high investment returns is risky.
The quest for high investment returns is risky.

As people across the land are discovering, when the interest rate goes up businesses are quick to tack it on to money you owe, but aren’t exactly rushing to do the same when it comes to savings.

The problem with the rubbish savings rates of the past decade has been the increase in normally cautious investors taking bigger risks to beat inflation.

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A recent survey found that huge numbers of people had completely unrealistic expectations about their investments – the average anticipated returns being 9 per cent. These expectations are usually linked to low-risk investments and are hopelessly optimistic. Greater returns are possible – but are fraught with risk.

As I always say, if you’re taking out a high-risk investment, you’ve got to be prepared for losing some or all of it. Medium to high-risk investments are not for novices – and you can’t complain solely about underperformance because it’s not generally guaranteed. You can, however, complain about being mis-sold. The rules around selling investments in the UK are among the most comprehensive on earth.

The vast majority of financial advisers do a great job. But it pays to be completely honest about your inexperience if you’re considering taking out single or multiple investments. A good adviser should suggest a balanced ‘spread’ of investments so any losses are outweighed by safer things like bonds and gilts. They should fully assess your financial situation, give you time to consider it and tell you exactly what to expect for the risk level you agree on.

If you’re looking for good, independent financial advice, speak to friends and family for recommendations. But be cautious and always check if the adviser is regulated and what other customers have said about them online. There are websites that can link you up to a suitable adviser. Check out MoneySavingExpert.com or the Money Advice Service for options .

Advisers used to make their money largely from commission, but the rules changed to stop that as there was an incentive for less scrupulous ones to go for policies that paid out more. Now you have the option of paying the cost of seeing a financial adviser up-front, on a percentage of what you invest or even hourly rates.

Financial advisers have to give you lots of information, including:

 Clear details about how they will charge you for their services and what it will cost.

 A key facts document that explains what they’re proposing you purchase,

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 An assessment of the suitability of the investments and the risks that you’ve agreed beforehand.

 Time to think about it before signing up and details of your right to change your mind.

 Details of their regulatory status and how you can make a complaint.

Most importantly, you have the right to ask for further clarity if you don’t understand anything. Loads of people don’t feel that they can do this, but it’s vital.

It’s difficult to predict how the markets will perform in these volatile times, so take professional advice if you’re going to have a punt on investments. And make sure you understand the risk – don’t just focus on the returns.

James Walker is the founder of online complaint-resolution service Resolver.co.uk