New figures released by private and voluntary social care representative organisation Scottish Care uncovered evidence of major problems in recruiting and retaining staff.
The survey of around 250 care services looking after 25,000 people across Scotland found more than three-quarters (77 per cent) have staff vacancies and almost nine in ten (89 per cent) of care at home and housing support services have unfilled posts.
A quarter of independent care homes surveyed found it more difficult to recruit care staff this year while 64 per cent found it as difficult as the previous year.
The survey, carried out in January and February this year, found more than one in five (22 per cent) of staff leave each year on average and 44 per cent of the homes rely on recruiting support workers from the European Union.
The position for care at home services was similarly bleak, with 90 per cent of organisations reporting difficulty filling support worker vacancies.
More than half (58 per cent) said recruitment is harder this year than last and only three per cent said it was easier.
A third of staff leave annually and around one in ten of all staff are from the European Union.
Scottish Care chief executive Dr Donald Macaskill said the “worrying” results have been worsening since 2015 and are leaving gaps in care and increasing delayed discharge from hospitals.
He said: “The recruitment and retention crisis facing the care sector makes the planning and delivery of reliable, high quality and sustainable care very difficult for care providers. However, it also means that individuals in receipt of services have their choices compromised, whether that is in terms of who they want to deliver their care and when, or whether they even receive a care service at all.
“We know that the lack of staff is directly impacting on services’ ability to support people most in need, including those who are ready to be discharged from hospitals.
“Providers are regularly having to turn down care packages because they do not have the staff to deliver this care.”
He said introduction of the Scottish living wage of £8.45 per hour for care workers last October was a first step by the Scottish Government but more needed to be done.
He added: “The social care workforce must be seen as a key national and local political priority. We can see no other profession which is so critical to the lives and wellbeing of so many, but which is so under-recognised and under-valued. If this doesn’t change, the future of care provision looks very bleak indeed.”
Ahead of the local elections in May, Scottish Care has outlined its manifesto calling for higher value to be placed on social care work, a joined-up approach to solving the workforce “crisis” and ensuring the human rights of those cared for are not “compromised” by lack of suitable care.
Health secretary Shona Robison said: “Raising the status of social care as a profession, and attracting and retaining the right people, is key to delivering quality care.
“That is why we have taken action to protect care services, including paying the Living Wage to adult care workers, boosting the income of up to 40,000 people.”