Police Scotland probe complaint against Royal Bank of Scotland

Royal Bank of Scotland is back in the black.
Royal Bank of Scotland is back in the black.
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Police are investigating a complaint made against the Royal Bank of Scotland over alleged misconduct at the bank’s Global Restructuring Group.

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Set up to help struggling business customers, GRG has faced complaints from both customers and MPs for mistreatment.

The bank said on Friday that police were “reviewing” a complaint by an individual but no formal investigation has been opened.

A spokesman for the bank said: “RBS has recently become aware that Police Scotland are reviewing an individual complaint made against the bank.

“RBS is not privy to any details but will cooperate with any request for information made by Police Scotland.”

When contacted no-one was able to comment on the matter at Police Scotland.

But in reports by Sky News, Police Scotland said: “Inquiries were ongoing to assess if there is any criminality present” in the allegations of misconduct against the bank.

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