Whatsapp users were left without connection on Friday morning as the messaging service was hit by a substantial outage, affecting users worldwide for 45 minutes.
The service failed at around 8.30am - showing just a buffer wheel and a “connecting” message when users tried to get online.
The UK was hit, as well as Russia, South Africa, parts of India, Malaysia, Spain and Germany, according to Downdetector.co.uk.
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There is no way for users to establish the root of the issue, whether it is their phone or an situation with the messaging service itself. WhatsApp Web, which uses the phone’s connection, was also down. There is no help support website, while its Twitter account hasn’t been in use since 2014.
This left thousands of people confused, taking to Twitter to express their dismay at the interruption to the app, which is owned by Facebook.
The tech company was not immediately available for comment.