More than half (56 per cent) of us will have a go at haggling, according to a survey by TopCashback.co.uk. And 79 per cent of hagglers say they’ll have a go to try and get the best possible price, compared with 62 per cent when similar research was carried out in 2018.
It’s paying off too – consumers reckon they’re saving £477 on average each year by haggling.
Here are TopCashback.co.uk’s top tips if you want to up your haggling game.
Do your research
Prepare by being armed with the prices and deals on offer from other retailers. That way, you can play rival brands off against each other and get better deals while they fight it out for your business.
Build a rapport and be polite
Being aloof and stating the price you want to pay will rarely get results. However, building a rapport and telling a story – you want the item but can’t afford it, or your partner is not as invested – will help a salesperson warm to you and show you’re prepared to negotiate.
Choose your timing
When a retailer is less busy or below sales target, they need to drive sales, even at a lower price. Try shopping when it’s quieter. And if you’re looking to negotiate a contract, pop a note in your diary for a month before the end date as a reminder to haggle.
Ask for freebies
If you’ve tried to get a lower price but the retailer isn’t budging, it’s not the end of the road. While salespeople may not have the ability to give you a money off, they may be able to chuck something in for free or a voucher to use on your next purchase.
Look for discounted goods
If a retailer is already selling a product at a discounted price, it’s likely they may be open to lower offers. This works well towards the end of sales.
Look for flaws
If a product is damaged, ask for a discount to compensate. Small flaws can easily be fixed but could get you a fair percentage off the price.
Haggle at the top
If you’re haggling in-store, it’s worth asking to speak to a manager. A sales assistant may not have the authority to give you a discount and therefore will fob you off with a straight no. Building a rapport with someone who has more power to keep customers happy may get you better results.
A salesperson will put an offer on the table and then be quiet, but instead of feeling awkward and filling the silence with a yes, keep quiet and make them fill it with a better deal.
Some 65 per cent of people say they got a discount after speaking to a service agent on a web chat box. Ask a few questions about the product you’re looking to buy and then ask if there are any discounts or better deals they can offer.
Don’t be pressured
If it’s getting too much, saying you’re on your lunch break and have to get back to work or have another appointment, will give you a reason to leave if you’re feeling pressured to commit to something you’re not sure about.