Supermarkets must prioritise elderly and vulnerable customers, says SNP MP

The UK’s major supermarket chains must prioritise home deliveries for elderly and vulnerable customers, an SNP MP has said.

Carol Monaghan has written to the CEOs of Tesco, Asda, Sainsbury’s to urge them also introduce a system - similar to one in place in the Republic of Ireland - whereby only elderly people can access the stores at certain times.

The MP for Glasgow North West said today that such measures “would go a long way in addressing serious concerns raised about protecting people in our society”.

Her letter follows an outbreak of panic buying across the UK, which has seen items such as toilet roll and long-life food substances including pasta flying off the shelves.

The SNP MP has written to the CEO of Tesco and other major retailers

Nicola Sturgeon last week urged people to “be sensible” and not panic buy goods.

Ms Monaghan said: “UK retailers have been proactive in their response to the coronavirus crisis and the steps taken, including reminding customers to be considerate and limiting sales of certain high demand products, have been welcome.

“I have been contacted by a number of constituents who are concerned about supplies of food and other essential items available for the elderly and vulnerable in our community.

“That is why I have written to the CEOs of major supermarkets across the UK to ask that some home delivery slots are prioritised for elderly and vulnerable people.

“I have also asked that retailers consider introducing a system, as seen in some supermarkets in Ireland, where there are specific slots from 8-9am for elderly customers only.

“Such measures would go a long way in addressing serious concerns raised about protecting people in our society, while people in their local communities should - if they are able to - continue to assist elderly and vulnerable neighbours.”

Supermarket bosses have already pleaded with shoppers to stop panic buying due to fears over the coronavirus pandemic.

Members of British Retail Consortium sent a joint letter to consumers urging everyone to work together to ensure there is enough food for the country.

Retailers are currently working “round the clock” to help customers get the items they need, the BRC said.

The letter aims to reassure customers, while calling on them to support each other during the crisis.