RBS warning to customers after £30m lost in cyber-scam

RBS customers have been told to stay vigilant after the bank revealed it had lost £27 million in a huge cyber-scam.
RBS has warned customers to be vigilant. Picture: John DevlinRBS has warned customers to be vigilant. Picture: John Devlin
RBS has warned customers to be vigilant. Picture: John Devlin

The Times reports today that out of 750 victims in the scam, 117 banked with RBS. In total, customers lost more than £27m as part of a wider scam which netted £113m.

A spokesman told the newspaper: “This was a sophisticated scam undertaken by an organised gang where customers were duped into handing over their security details.

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“We advise that customers should be wary of unsolicited contact and if they are in any doubt they should verify the caller using an independently checked telephone number and use a different phone line where possible.”

The spokesman added that money had been recovered in the majority of cases.