I find these messages both distressing and frustrating. The honest answer is, you usually have no legal rights unless the ticket is flexible. After all, if you buy a tennis racket, then break your arm, the racket isn’t faulty. So if you buy an airline ticket, but you can’t go, it’s not at fault.
This is exactly what travel insurance is for. Yet many people leave it until the last minute to buy it. This defeats half the purpose of the cover – to protect you in case something stops you going away.
So get a policy as soon as you book. And if you’re reading this, and have booked, but have no insurance, you’re financially naked, cover up now!
And that’s not the only travel insurance need-to-know.
Can you believe drink and holidays don’t mix!
When it comes to insurance, anyway. If you plan to drink on your holiday, do note if something happens when you’re not fully with it, many insurers won’t pay out. And it isn’t just a case of taking care of your health, don’t take valuables out with you if you drink; if they’re nicked (or lost), you’re likely stumped.
Go away two or more times in a year?
Get an annual policy from just £9. In almost every case if you go away two or more times in a year an annual policy is cheaper than single trip. even if one is just a weekend break. The only exception is if one of those trips needs specialist cover – such as for off-piste skiing.
Who the cheapest insurer is depends on your age, yet prices start at £9 for an individual policy for an 18-year-old in Europe; while the cheapest for someone aged 50 travelling worldwide with their family is £39. There’s a wide-range of options, so see my full best-buys at www.mse.me/travelinsurance.
If you’re looking for single-trip policies, then just do a quick comparison at www.moneysupermarket.com or www.comparethemarket.com.
Is your European Health Insurance Card still valid?
More than five million are out of date. The free EHIC means if you go to a GP or state-run hospital within the EU, you are treated like a local. So if it’s free for them, it’s free for you. Everyone, including children, travelling to the EU should have one with them.
Yet check the date on yours to see if it’s still valid. And if you need to renew DON’T GOOGLE IT, you’ll find official looking-shyster sites that’ll charge you for ‘fast tracking’, or some other nonsense. EHICs are always free, you should never pay, go direct to www.nhs.uk/NHSEngland/Healthcareabroad/EHIC.
An EHIC should be seen as an extra to travel insurance not a replacement. Travel insurance covers far more scenarios, as well as possessions, delays, repatriation and more. Plus, even when using an EHIC you may need to pay, and travel insurance will cover that (and often using the EHIC means you don’t pay the excess).
Equally many travel insurance exclusions don’t apply with EHICs. So If you’ve been drinking you’ll still be treated (not an excuse to push it), or if you’ve got a pre-existing conditions, it still works. Though medical tourism – going abroad to get treatment – is prohibited.
Worldwide family travel insurance, breakdown cover and family mobile phone cover for £120 p/yr
The www.nationwide.co.uk Flexplus bank account costs £10 a month (set to increase to £13 in September with some changes), yet account holders get worldwide family travel insurance for those up to age 74, European breakdown and mobile phone insurance for the whole family. The cover levels are good too – separately this could cost £600/year. So providing you’d be buying this cover anyway, this can be a bargain.
Over-65s cheap cover is possible
Prices rise heavily as you get older. Though cheap annual policies are still possible especially if you’re under 75, I’ve put a full list at www.mse.me/over65travel.
The Nationwide Flexplus account above is also worth considering, and if you’re over 75 (with no major pre-existing conditions) you can pay an extra £50 and still be covered by it.
Had past medical problems? Trial and error helps
If you’ve had past medical problems, regardless of age, it can be a major barrier to getting cover. The real key here is to try a lot of different specialist insurers and hope one has underwriters that see you as a lower risk. I’d start with the two specialist comparison sites www.medicaltravelcompared.co.uk and www.allcleartravel.co.uk, then add in some they miss like www.miatravelinsurance.co.uk, www.staysure.co.uk and www.insurancewith.com.
I got a tweet from someone recently who went through this list and managed to cut their initial quote from an unaffordable £2,000, to just a horrid £450.
An annual policy usually covers you for holidays even after it’s finished
I’m often asked something akin to: “My annual travel insurance policy runs out in October, but I’ve booked to go away for Christmas - am I covered?” Well if something happens before October that means you can’t go at Christmas, yes you’re covered – but you’ll need a new policy to start the day after the current one ends to be covered after that.
Sometimes Europe isn’t Europe
European cover is generally defined geographically, and not just for the EU. Yet quite a number of insurers also include Turkey and the North African Mediterranean coast - so Morocco, Egypt and Tunisia. It’s worth checking. And bizarrely a very small number DON’T include Spain, so check.
Martin Lewis is the Founder and Chair of MoneySavingExpert.com. To join the 12 million people who get his free Money Tips weekly email, go to www.moneysavingexpert.com/latesttip