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Warranty row

Warranty row

Extended warranties 'not rip-off' say retailers

ELECTRICAL retailers used a hearing yesterday to defend their record on selling extended warranties, which have been branded a rip-off by consumer groups.

Dixons chief hits back in retail warranty row

A FRESH row flared yesterday about retailing extended warranties, with the boss of Dixons telling the Competition Commission (CC) that the debate about their value was "surrounded by myths".

More top stories

PowerHouse pre-empts warranties investigation

POWERHOUSE, the electrical goods retailer, has launched a new set of customer guarantees in response to an ongoing probe into extended warranties.

MFI to contest £28.5m tax bill

KITCHEN and bathroom furniture giant MFI revealed yesterday that it is to fight a £28.5 million tax bill for warranties it sold, in a battle that might have substantial ramifications for the whole sector.

Watchdog backs concern over 'rip-off' warranties

GO IN to any electrical shop and buy anything from a personal CD player to a washing machine and the eager sales assistant is certain to offer you the chance to take out an extended warranty.

Watchdog to investigate Dixons monopoly claim

COMPETITION watchdogs are to press ahead with an investigation into High Street giant Dixons, after finding evidence to back claims the electrical chain has a monopoly in the sale of extended warranties.

Shoppers' shock from electrical stores

SHOPPERS are wasting their money on extended warranties and should take retailers to court instead if electrical appliances break down within five years, according to experts.

Dixons plunges on £20m tax hit

SHARES in electrical retailer Dixons fell more than 9 per cent yesterday after the company said it would take an annual £20 million hit from the Chancellor’s decision to tax extended warranties, a move expected to hurt other high street retailers, including Carphone Warehouse and Comet.

Warning of £50m wasted in warranties

CONSUMERS will waste about £50 million in the run-up to Christmas on expensive extended warranties on electrical goods, research claimed today.

Guaranteed rip-off waits in store

THE Office of Fair Trading has told the Competition Commission to probe sales of extended warranties - insurances sold with electrical items such as dishwashers or video recorders - which promise to pick up the bill if the appliance needs repair.

Dixons attacks watchdog over costly warranty claims

ELECTRICAL retailer Dixons has criticised the Office of Fair Trading for "inappropriate and unjustified" action on the sale of extended warranties.

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