Warning issued over ‘convincing’ fake Amazon email scam

The emails claim to be for items bought online from Amazon. Picture: Robert Perry
The emails claim to be for items bought online from Amazon. Picture: Robert Perry
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The public has been warned to be vigilant after reports of several fraud victims being targeted by ‘convincing’ emails claiming to be from Amazon.

The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.

In one example, the scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include; Bose stereos, iPhone’s and luxury watches.

The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund.

The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.

One victim lost £750 One victim reported entering his Nationwide banking details and later found out £750 had been stolen from his account.

After the victim notified Nationwide they cancelled the card and refunded the money in full.

Amazon says that suspicious e-mails will often contain:

• Links to websites that look like Amazon.co.uk, but aren’t Amazon.co.uk;

• Attachments or prompts to install software on your computer;

• Typos or grammatical errors;

• Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk;

• Amazon will never ask for personal information to be supplied by e-mail.

To report a fraud and cyber crime and receive a police crime reference number, call Action Fraud on 0300 123 2040.