Royal Mail to cut compensation

Published on 08/12/2012 01:22

The Royal Mail is planning to reduce the compensation it pays for lost or damaged letters and parcels, under a series of changes proposed yesterday.

It said it intended to cut  pay-outs for untracked first- and second-class letters and parcels from £46 to £20, but will continue to pay compensation for delayed items.

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Royal Mail to cut compensation

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