RELATIVES of a five-year-old British girl who drowned in a hotel pool in Egypt said yesterday that they are angry and hurt that more was not done to save her.
Chloe Johnson, from Forest Hill in south-east London, died in a waterpark at the Coral Sea Waterworld Hotel in the Red Sea resort of Sharm el-Sheikh on Friday.
Speaking to Sky News, her grandmother April Johnson claimed that her son and two holidaymakers had tried to resuscitate Chloe without assistance from hotel staff.
She said lifeguards had not been on hand and also claimed that an ambulance had taken four hours to arrive.
Asked how the family was feeling, she said: “Angry, angry, angry and so hurt.
“We have all got knives in our hearts to think that if she had been seen, would she still be with us?” she said.
“Where were the lifeguards? Even if they didn’t see her when she was pulled out of the pool, why did they not come forward and start resuscitation? Why was it left to other people?
“I can’t get my head around that one. I need to know why to put Chloe at rest and try to help my son as best I can.”
A Foreign Office spokesman yesterday confirmed that Chloe had died and said it was providing consular assistance.
First Choice said it would carry out a “full and thorough investigation” in partnership with the hotelier.
A spokeswoman said: “Our thoughts and condolences are with the family at this extremely difficult time. The British consulate were immediately informed and they are now working with our dedicated resort team in Egypt to offer every assistance possible to the family.
“In partnership with the hotelier, our resort team are working to understand how the incident occurred, and we will be carrying out a full and thorough investigation. At this time, our priority is to provide support to the family.”
According to the Coral Sea Hotels and Resorts website, the Coral Sea Waterworld Hotel is “a magnificent resort leaving nothing to be desired” and is “set amid colourful landscape gardens and the resort’s two pools”.
It is understood that the waterpark opened at the beginning of this month.
It is described as a “perfect setting for complete relaxation”, as well as being “an ideal venue for many exciting activities”.
Sharm el-Sheikh is a popular holiday destination overlooking the Red Sea.
A Foreign Office spokesman said: “We are aware of the death of a British national in Sharm el-Sheikh on 17 May.
“We are providing consular assistance to the family at this difficult time.”
About one million tourists from the UK visited Egypt last year, according to travel association ABTA.
However, the number of British tourists has gone down by around half a million since the start of the political unrest which came with the Arab Spring in 2011.
An ABTA spokeswoman said there had been no particular concerns regarding water parks in the region in recent times.
“There is a lot of focus on health and safety in waterparks because they are often visited by families with children, and major tour operators will have very strict criteria in place,” she said.