TOYOTA has issued its second massive car recall in five weeks, this time over a possible steering fault and water pump failure.
• 75.000 models in the UK are amongst 2.77 million affected vehicles worldwide
• Car models thought to be affected by the steering fault include some previous generation Avensis, Corolla and Prius models from July 2001 to March 2009
• Water pump failure affects some Prius models from July 2003 to April 2009
A total of 75,000 models in the UK are among 2.77 million vehicles affected worldwide.
The steering fault involves some previous generation Avensis, Corolla and Prius models from July 2001 to March 2009, and the water pump involves some Prius models from July 2003 to April 2009.
A Toyota GB spokesman said: “There is a possibility of an issue with a component in the steering system, prompting a knocking or rattling and possibly a reduction in steering response. In such circumstances, the vehicle will remain safe to drive.”
He said a water pump failure would be shown by warning lights on the dashboard. “In limited instances, the water pump electric power supply circuit fuse may open, causing the hybrid system to stop while the vehicle is being driven.”
Toyota said there had been a total of 12 reported cases of the faults in Europe but no crashes.
The move follows more than 7m vehicles, including 140,000 RAV4, Yaris and Auris models in the UK, being recalled last month due to a faulty electric window switch. Two years ago, Toyota recalled more than eight million vehicles, including 200,000 in the UK, over brake problems.
Richard Matthews, head of product liability at law firm Eversheds, said: “This adds to an increasingly long list of major recalls undertaken by Toyota in recent years.
“The Japanese giant faced heavy public scrutiny for the way it handled recalls in 2009-10, culminating in a record fine of $16.4 million from the US Transportation Department. Toyota’s approach this time around is perhaps indicative of an increasingly ‘belt and braces’ approach to managing risk. It clearly recognises the benefits of proactive communications with its customer base where its reputation is at stake.
“As long as the affected vehicles are fixed quickly with the minimum of disruption, it is unlikely that there will be any significant impact on brand loyalty. That said, their patience may start to waver if Toyota continues to be in the news for the wrong reasons.”