Shetland to get IT help from Lothian
AN NHS Lothian IT helpdesk is to take calls from Shetland in a bid to help the island health board cope with demand.
It has been announced that the two organisations have struck a deal which will see eHealth service desk calls transferred to Edinburgh from the most northerly health board.
And while the expected additional 250 calls a month will make a huge difference to support staff there, health chiefs here said that was only equivalent to the number of calls answered between 9am and 11am on any given day.
Health agencies across Scotland are increasingly using technology to address health needs, particularly in rural areas, and NHS Lothian is one of the furthest on in Scotland with developments, hence the helping hand for Shetland.
Iain Robertson, head of eHealth operations, said: "This service will allow us to work together and keep costs down."
Email to a friend
Print this page- Scottish independence: David Cameron set to snub Alex Salmond’s separation talks bid
- Six Nations: Wales 27-13 Scotland: Second-half scoring blitz stuns Scots
- Six Nations: Steadman given notice as ruthless Robinson seeks to strengthen team
- Rangers FC signals intention to go into administration
- The Rumour Mill: Monday’s football news and gossip
- Scottish independence: David Cameron set to snub Alex Salmond’s separation talks bid
- The Rumour Mill: Monday’s football news and gossip
- Scottish independence: Salmond claims ‘modest progress’ made in talks with Moore
- Jim Murphy warns that independence could cost ‘thousands’ of defence jobs
- Six Nations: Wales 27-13 Scotland: Second-half scoring blitz stuns Scots
Looking for...
Featured advertisers
Jobs
Search for a job
Motors
Search for a car
Property
Search for a house
Weather for Edinburgh
Monday 13 February 2012
Today
Sunny spells
Temperature: 3 C to 10 C
Wind Speed: 16 mph
Wind direction: West
Tomorrow
Cloudy
Temperature: 5 C to 9 C
Wind Speed: 18 mph
Wind direction: West
