Shetland to get IT help from Lothian
AN NHS Lothian IT helpdesk is to take calls from Shetland in a bid to help the island health board cope with demand.
It has been announced that the two organisations have struck a deal which will see eHealth service desk calls transferred to Edinburgh from the most northerly health board.
And while the expected additional 250 calls a month will make a huge difference to support staff there, health chiefs here said that was only equivalent to the number of calls answered between 9am and 11am on any given day.
Health agencies across Scotland are increasingly using technology to address health needs, particularly in rural areas, and NHS Lothian is one of the furthest on in Scotland with developments, hence the helping hand for Shetland.
Iain Robertson, head of eHealth operations, said: "This service will allow us to work together and keep costs down."
Email to a friend
Print this page- Family mourn death of Glasgow ‘fight’ schoolboy
- Rangers takeover: Duff & Phelps threaten legal action against BBC
- Today’s youth not fit to be employed, says car firm Arnold Clark
- Rangers administration: Fans fear Duff & Phelps claims could scare off Green
- Rangers takeover: triple penalty punishment enough, says Johnston
- Alistair Darling leads ‘No to independence’ fight over tea and biscuits
- Scottish independence: SNP flip-flops over Nato
- Scottish independence: Alex Salmond’s pledge to sign up 1m voters
- Scottish Independence: SNP ‘won’t be Yes campaign’s only voice’
- Today’s youth not fit to be employed, says car firm Arnold Clark
Looking for...
Featured advertisers
Jobs
Search for a job
Motors
Search for a car
Property
Search for a house
Weather for Edinburgh
Sunday 27 May 2012
Today
Sunny
Temperature: 9 C to 22 C
Wind Speed: 13 mph
Wind direction: North east
Tomorrow
Sunny
Temperature: 9 C to 21 C
Wind Speed: 15 mph
Wind direction: North east
