Not only are freedom of information laws “past their sell-by date”, they have never been fit for purpose (your report, 1 June).
Whenever I contact public authorities for information by telephone I have always found that it makes a big difference if I ask for the full name of the person to whom I am speaking, and also for the name and contact number of their immediate superior or line manager.
As a regular listener to the BBC Radio 4 Today programme, there is one aspect of freedom of information that I find particularly irksome, and that is when a major issue arises concerning a politician or department of state, and we are informed that “nobody from the department was available for comment’’. I believe that it should be mandatory for someone to appear on the programme to take part in discussion or comment.
These are public servants, for heaven’s sakes.
Muir Wood Grove