DCSIMG
SWTS.news.image.e

Late patient wins apology


Published on Thursday 22 November 2007 01:30

A DENTAL practice has been ordered to apologise to a patient deregistered for arriving 15 minutes late for an appointment, it was revealed yesterday.

The patient was delayed by heavy traffic.

The unnamed NHS Lothian practice told the Scottish Public Services Ombudsman that it operated a "zero- tolerance" policy on punctuality. But Professor Alice Brown ruled that NHS regulations were not followed.


Find It

"Business owner? - Claim your business and Advertise with us"

In association with qype logo

Looking for...

Featured advertisers

Jobs

Search for a job

Motors

Search for a car

Property

Search for a house

Weather for Edinburgh

Wednesday 23 May 2012

5 day forecast

Today

Sunny spells

Sunny spells

Temperature: 12 C to 20 C

Wind Speed: 10 mph

Wind direction: North east

Tomorrow

Cloudy

Cloudy

Temperature: 12 C to 21 C

Wind Speed: 9 mph

Wind direction: North east

Press Complaints Commission

This website and its associated newspaper adheres to the Press Complaints Commission’s Code of Practice. If you have a complaint about editorial content which relates to inaccuracy or intrusion, then contact the Editor by clicking here.

If you remain dissatisfied with the response provided then you can contact the PCC by clicking here.

Scotsman.com provides news, events and sport features from the Edinburgh area. For the best up to date information relating to Edinburgh and the surrounding areas visit us at Scotsman.com regularly or bookmark this page.