There have been all too many worrying reports of failure to achieve minimum care standards in our nursing homes, leaving the old and feeble very vulnerable.
The minimum standards of care are well known, but it seems that regular inspection is failing to address the basic problems of staff training and supervision, owing to the very poor rates of pay being offered – hence not attracting the most suitable of applicants. The Scottish Care Commission is the body responsible for the inspection of nursing homes, but it seems to be inadequately resourced to police the industry properly and react more efficiently to families’ complaints about care of their relatives.
Having read your report about the Pentland Hill Care Home in Edinburgh (19 September), I would like to say that there are many good care/nursing homes that are never heard about. I would like to sing the praises of Queen’s Bay Lodge Care Home in Portobello, Edinburgh, where my mother resides.
The care from all the staff is excellent. They go out of their way to ensure the residents of the home are well looked after. Many of the staff have worked there for many years. Some of the staff live locally and my mother knew them prior to living there.
Let’s all speak up for the good “homes”.