Capital slips down customer satisfaction table
EDINBURGH is slipping down a UK league table for customer care for shoppers, a survey showed.
Last year Edinburgh came 29th for levels of customer care, behind Glasgow in 22nd position.
This year both cities have slipped. Edinburgh now ranks 36th - and Glasgow ranks 88th. Paisley is the only place in Scotland to make it to the top ten - in tenth place.
The figures come from a survey which involved nearly 84,000 "mystery shopping" visits to towns and cities across the UK.
Twickenham topped the table, followed by Leeds.
On a regional basis, Northern Ireland came first with a satisfaction rating of 81.9 per cent while Scotland, which came top last year, slipped to third place with just 79.9 per cent.
Email to a friend
Print this page- Alan Pattullo: Dignity, not sanctimony, is required at Parkhead
- David Cameron is playing into the SNP’s hands, says Michael Forsyth
- Rangers administration: European hopes in doubt as wait goes on for tax tribunal result
- Rangers administration: Mass job losses are not inevitable - McCoist
- Brian Monteith: Positive push to keep Scotland in the union
- David Cameron is playing into the SNP’s hands, says Michael Forsyth
- Alan Pattullo: Dignity, not sanctimony, is required at Parkhead
- Motherwell 3 - 0 Hearts: Too early to talk of Motherwell finishing second insists Tom Hateley
- Players must react better after falling behind, warns Fenlon
- Scottish independence: Ruth Davidson points to welfare
Looking for...
Featured advertisers
Jobs
Search for a job
Motors
Search for a car
Property
Search for a house
Weather for Edinburgh
Monday 20 February 2012
Today
Light rain
Temperature: 8 C to 9 C
Wind Speed: 26 mph
Wind direction: South west
Tomorrow
Cloudy
Temperature: 9 C to 12 C
Wind Speed: 20 mph
Wind direction: South west
