Hotel chain aims to help stranded couples

Published on Thursday 23 February 2012 01:30

THE owners of a five-star hotel that closed suddenly have called in another hotel chain to help out brides let down just weeks before their weddings.

Online travel site TripAdvisor has been inundated with complaints after the Cromlix House Hotel in Dunblane shut without any explanation.

However, it has emerged that owner Ian Grier has drafted in Halo Hotels, which runs two hotels in Bridge of Allan, to try to rearrange weddings booked for the next few months.

Halo managing director Anne Peters said she was doing everything she could to help couples.

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dgg

Wednesday, February 29, 2012 at 09:28 PM

Who wrote this crap?

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LindaGray

Friday, February 24, 2012 at 07:41 PM

Wholeheartedly agree with Diane. There is absolutely no information on the Cromlix website, no explanation and no details of who to contact. I have written and emailed, and tried to phone - no response. We dont even know for sure if the hotel is in administration - if it is we need to register as creditors. If it isn't and he's just decided to 'cease trading' where is he and where's our money? Could it be there's a lot more to this than we know, perhaps even a fraudulent aspect, maybe a police investigation is warranted. Ian Grier could avoid causing more heartache to all the couples he has let down so badly by at the very least, giving us information on his website...as it promised to do!!

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dimadu

Thursday, February 23, 2012 at 06:04 PM

What a load of rubbish. The wedding customers of Cromlix have not been contacted at all and all they have done is suggested via their website, hotels that may be able to host the weddings. I am perfectly able to that myself thankyou very much. Contact and an apology explanation would be the least one would expect of any reputable establishment. We had a wedding booked there for our daughter and partner for April and we kept organising things up until Saturday past, not knowing that Cromlix had even closed. Invites out etc. They still have not contacted because abviously we would be looking for deposits back which must run in to many thousands. Not forgetting other customers of the hotel who had booked and paid money up until day of closure for bookings and staff who turned up to a closed door who have not been paid. Disgusted. Ian Grier should be ashamed but I doubt it. Diane Duffy

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