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Job exporting

Job exporting

Britons prefer UK call centres

MORE than nine out of ten Britons hate dealing with foreign call centres, research has revealed. And more than half claim they would ditch a company if it announced plans to move its call centre work abroad.

Why Scottish firms must not miss outsourcing boat

EARLIER this year one of India's largest conglomerates joined a UK business services group and a leading Indian law firm to provide specialist legal outsourcing services to major law firms, in-house legal departments, legal publishers and legal research businesses in the UK and US. Two weeks ago BT announced two legal services outsourcing centres in Brazil and Argentina to add to their existing legal centres in India.

More top stories

Scottish Widows to ship 94 city jobs to India

FINANCIAL giant Scottish Widows is to outsource another 94 jobs to India, bringing the total lost from Edinburgh to 500 in the past three years.

Anger as city financial giant moves 94 more jobs to India

FINANCIAL giant Scottish Widows is to outsource another 94 jobs to India, bringing the total lost from Edinburgh to 500 in the past three years.

Prudential to ship 130 Scots jobs to India

PRUDENTIAL has confirmed it is to offshore 130 jobs from its main Scottish site to India over the next 12-18 months.

Licensing strike

More than 100 workers at the TV licensing headquarters in London went on strike yesterday to protest at plans to outsource work from the UK to India.

3 moves 120 jobs to India

MOBILE phone giant 3 has confirmed plans to move around 120 call centre jobs from Scotland to India.

Multilingual Sykes can talk its way to the top

WHEN Erik Bryggman's mobile phone battery stopped working in Helsinki, he didn't expect to end up speaking to someone in Edinburgh.

Is Scotland turning into a call centre nation?

IF YOU think call centres are a blight on modern life that leave you boiling with anger and on the verge of throwing the phone through the window, press ONE.

BT to hire 6,000 in Indian expansion

BT HAS unveiled plans to hire 6,000 new staff in India within the next two years as it applies for long-distance and international phone operating licences that will help it target corporate customers in the region's booming economy.

Union wants probe into security risks of offshoring

AMICUS, one of Britain's leading trade unions, today called for a Parliamentary inquiry into what it said were "increasing problems" linked to the offshoring of financial services administration from the UK to India.

Scottish Widows staff tense as firm 'consolidates' jobs

HUNDREDS of staff at Scottish Widows faced an uncertain future last night as the life and pensions giant announced it was to consolidate back office jobs in Chatham, Kent.

Jobs lost as Scottish scampi sent on round trip to China

A SCOTTISH seafood company has cut 70 jobs after revealing plans to ship its scampi 5,000 miles to China for processing before bringing it back again to sell.

Shock as 450 jobs go in call-centre pull-out

A TRAVEL firm is to close its call centre in Glasgow with the loss of 450 jobs, just two months after the end of a funding deal in which it received £1.4 million of taxpayers' cash.

Azzuri signs £1m call centre contract

AZZURI Scotland, the division of the UK telecoms equipment and services company, has signed a £1 million deal with the Glasgow-based call centre EssentiaGroup.

Scotland spared as NTL slashes jobs

A STAY of execution has been granted to 1,700 workers in Scotland after the cable company NTL announced a major slimdown following its £3.4 billion merger with Telewest.

Pru ships jobs to India in cost-cutting drive

INSURANCE giant Prudential today said it was closing offices in London, Bristol and Belfast and shipping up to 700 jobs elsewhere, including Stirling, Derby and Mumbai, in India, as part of a £40 million cost-cutting drive.

Lucrative work draws Britons to Middle East

BRITISH workers have flocked to Bahrain to take advantage of the opportunities offered by the burgeoning Middle Eastern construction trade.

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