Forth Floor Restaurant @ Harvey Nichols
- Edinburgh, Scotland
- EH10 7
- 01315 575098
17 November 2012
A little hit & miss but when its right makes me feel special. Great place to meet
25 June 2011
I went recently for a birthday meal with my husband and family. I have to say that I was quite let down by the service and the quality of the food. I though this was meant to be a fine dining experience, i have had better foos at burger king
23 December 2010
I went recently for a pre-Xmas meal with my boyfriend, having been to both the brasserie and the cocktail bar previously.
We started with cocktails in the bar, which were very tasty and the service couldn't be faulted.
When we came through to the restaurant we were seated promptly and the sommelier was very helpful in assisting our wine choice, without trying to up the price.
The quality of the cooking was excellent, with good ingredients and immaculate finishing. I had a pork belly main, followed by their very fine cheese board with homemade crackers, while my boyfriend had pigeon and a stunning toffee and salt parfait.
My main complaints are primarily around the service, which seemed to veer between exceptions and awful with nothing inbetween:
- The waiter upended the wine bottle into my partner's glass including all the sediment. When we complained we were first told this was normal for an aged Rioja and anyone who knew wine would know this (we weren't drinking Rioja), then told that we shouldn't really complain because the wine was fine. (I countered that the wine was fine, but the pour was bad & all we were looking for was someone to pass it through a tea strainer....)
- The dessert wine and port didn't turn up at the same time as the desserts. We waited and chased, but given my partner's dessert had ice-cream, we couldn't wait any longer. When the dessert wine finally turned up, it was clearly oxidised, so we sent it back & said not to bother, but they still brought it back. I pointed out that we'd cancelled the order and was informed by a surly young waitress 'why does it matter, you are not paying for it anyway?'
- Following complaint, the waitresses made faces and were generally surly. This is not what I expect from a restaurant of this grade.
- Portions really could be more generous. Particularly if I'm paying £3.50 for a portion of potatoes to share, I'd like more than I could eat myself. (FWIW I'm 4' 11" and female so I doubt this is a big ask.)
Despite all of the above I've still given it 4 stars because the food is genuinely excellent, the venue spectacular (but get a window seat) and the wine good. The neighbouring cocktail bar is also a bonus.
Would I go back? Absolutely. Would I go back again if I get more surly waitstaff when there's an error? Not so sure - definitely something they need to sort out.
30 October 2010
Food was very nice. Presentation was very fancy. We had no reservation as it was a last minute decision to eat something after a few hours of shopping in Harvey Nicks. We were seated promptly which was very much appreciated. It started to become awkward when the wait staff stared at us while we ate. There were not many people eating in and they stood a few steps away staring as if just waiting for us to hurry up our lunch as soon as it was served. I hope they would stop doing that.
14 June 2009
The Forth Floor Restaurant is located on the top floor of Harvey Nichols and as you would expect it is one of the best restaurants in Edinburgh, attentive but not obtrusive staff, wonderfull views with a skyline of rooftops extending to the Castle in the south and the Forth in the North, while the restaurant is light and airy. And of course there is the food carefully chosen ingredients, great flavours and elegant presentations. Very, very chic. For lunch we started with gin martinis straight up with a twist of lemon, follwed by half a dozen oysters and then a half lobster each accompanied by a glass excellent sauvingon blanc. Simple fresh and wonderful, and amazingly good value costing around £70.
Foot note at weekends be sure to book especially if you want to sit out on the terrace and unless you are only want a coffee dont be diverted by the brasserie which has grown in size in recent years and more and more has the feel of a school dining hall but go for the restaurant.
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