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BusTracker rolled out across Lothians



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Published Date: 16 August 2008
ELECTRONIC timetable signs are to be installed across East and Midlothian for the first time in a bid to boost passenger numbers on less-frequent bus services.
Around £1.5 million will be spent by regional transport body SEStran on the roll-out of the BusTracker system, which comes three years after the signs were first introduced in Edinburgh.

Evidence has shown that people are more likely to use public transport when they know how long they will have to wait. But while buses in the city are frequent, the new signs in the Lothians will assist passengers who sometimes have to wait much longer at bus stops.

SEStran, the South East of Scotland Transport Partnership, hopes the same kind of information will eventually be available across the entire region, and will incorporate operators other than Lothian Buses, such as First and Stagecoach.

Chairman Russell Imrie said: "Real-time information systems are among the most immediately and obviously useful innovations in transport information provision.

"By providing constant updates on arrival times for bus services, they put the travelling public back in control of their journeys.

"The passengers know how long the wait will be; whether they have time to go and buy the newspaper or make that telephone call; whether they are running late or in time for appointments. Like most good ideas, it's simple but extremely useful.

"It may prove to be particularly useful in rural areas, where bus services are less frequent and miscalculating a bus arrival time could lead to a long, inconvenient wait.

"SEStran aims to ensure that the same quality of real-time travel information is available to travellers across the partnership area."

However, recent funding changes mean that SEStran does not have direct capital funding and is therefore relying on councils to put up the cash to allow the scheme to spread beyond Edinburgh.

Around 230 of the signs are currently in use in the city, and the majority of buses have been fitted with "automatic vehicle location" technology, which sends a signal via satellite to the signs.

The information is now also available on mobile phones and computers via a real-time BusTracker website.

Until now, the signs, which were beset by problems when first introduced, have been prioritised on key city bus routes, such as Princes Street and Leith Walk.

The next £1m phase in Edinburgh, which will cover three years, will concentrate on Queensferry Road, Silverknowes, Duddingston, Niddrie, Prestonfield, and between the Foot of Leith Walk and the Jewel.

Lothian Buses services 1, 24 and 38 will also benefit from the expansion of the BusTracker network, and the council will introduce other signs elsewhere in the city, using contributions from development firms.

A Lothian Buses spokesman said today: "The BusTracker system in Edinburgh city has been highly successful and is hugely popular with the travelling public.

"Real-time information helps to encourage more people to travel by public transport, so we warmly welcome the fact that East and Midlothian councils are introducing more signs in their areas. This is excellent news for bus passengers."


The full article contains 518 words and appears in Edinburgh Evening News newspaper.
Page 1 of 1

  • Last Updated: 16 August 2008 11:06 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Edinburgh transport plans
 
1

allknowing,

16/08/2008 12:22:46
No no no, people are more likely to use public transport if they DONT have to wait!!!
2

alex paterson,

edinburgh 16/08/2008 12:28:38
Very good,but will the buses run on time or as usual turn up when they want.
3

Unimpressed one,

16/08/2008 12:29:59
Can't imagine this being rolled out for West Lothian, where Firstbus has a virtual monopoly. Travellers here have ignored the timetables for years now such is the unreliability of the services.
4

,

16/08/2008 12:41:28
Comment Removed By Administrator
Reason:
5

john3,

16/08/2008 13:17:21
At least it is nice to know your bus is not due. Standing wondering is worse by far.
6

Sas,

Edinburgh 16/08/2008 13:36:17
Despite the kneejerk negative responses from #1 and #2, it does make a big difference to have an idea of when the next bus is due, so the Bus Tracker system is a great idea. However, the problem is that the information it gives, despite being supposedly based on where the next bus actually is, is so often hopelessly inaccurate. Buses listed as "DUE" don't turn up or a "DUE" bus disappears off the board before the bus arrives, for instance. I'm concerned that while the principle is good, the system is not up to the job.
7

Abel Magwitch,

16/08/2008 13:45:37
Sorry to seem negative, but this scheme seems to ignore vandalism, ranging between simple spray-paint (graffiti) and the crude sledge-hammer. I'm surprised it has worked in Edinburgh.
8

David Harrington,

Edinburgh 16/08/2008 14:59:11
This is good news - the current bus tracker system has been very successful. There have been and still are a few glitches, but this is true for any new development. I've already used it in Mid and East Lothian as of course the article ignores the fact it already works there, but we really need First to join it, particularly given the erratic nature of its West Lothian services.
9

The Judge,

16/08/2008 15:11:05
As a regular bus traveller I think it would make more sense to get the system working properly before rolling it out across the rest of the region.
10

Statsman,

Edinburgh 16/08/2008 15:24:35
Still no Lothian Buses services to South Queensferry and Kirkliston even though the residents pay Edinburgh council tax.
11

Number1,

Everywhere. 16/08/2008 16:39:12
Right folks, let me explain how the 'Bus Tracker' system works.
If it displays a time or 'DUE' on the screen without the little star beside it. That's the actual time of when the bus will arrive.
If it does have the star beside it, this means it's only an estimated time according to the timetable. That doesn't mean it will be there.
Hence the ''Estimated Time'' on the bottom of the screen.
12

Mallory,

Edinburgh 16/08/2008 17:36:23
They've just turned the ones at Haymarket off to accomodate the trams work.
13

Gorgie_Tony,

Edinburgh 16/08/2008 18:11:26
The online bus tracker system is also very good. I often use it, I know what time to leave the house and my bus will be just arriving at the bus stop - www.mybustracker.co.uk
14

rs,

in ma house 16/08/2008 19:03:29
10 Statsman,Edinburgh

16/08/2008 15:24:35
Still no Lothian Buses services to South Queensferry and Kirkliston even though the residents pay Edinburgh council tax.

and the point is ?

South Queensferry has a modern bus fleet operated by Britains Biggest Bus Company, what else do the want?
15

rs,

in ma house 16/08/2008 19:04:10
10 Statsman,Edinburgh 16/08/2008 15:24:35

Still no Lothian Buses services to West Lothian, even though the residents pay West Lothian council tax.
16

rs,

in ma house 16/08/2008 19:05:30
10 Statsman,Edinburgh 16/08/2008 15:24:35

Still no Lothian Buses services to North Berwick, Haddington, Dunbar, even though the residents pay East Lothian council tax.
17

Statsman,

Edinburgh 16/08/2008 19:15:48
14 rs

Edinburgh Council owns 91% of Lothian Buses. The citizens of Edinburgh, therefore, own Lothian Buses. Yet the same citizens that own the bus company cannot get a service from them.

First Bus fares are often more than double Lothian Buses fares for journeys of the same distance. A South Queensferry day ticket travel into Edinburgh with First Bus is £4.20. So people that live out-with Edinburgh in e.g. Penicuik or Wallyford get cheaper Lothian Bus fares while Edinburgh residents don't.

Is that simple enough for you?
18

Gorgie_Tony,

Edinburgh 16/08/2008 19:26:04
#17 - Edinburgh Council do not own Lothian Buses - they are shareholders in the business. Since it's not council owned, why do expect a Lothian Bus service in South Queensferry?
19

eDUCATIon,

16/08/2008 19:33:31
#8...

Glitches shouldnt exist. It should be tested then put out for use.

The first time I "relied" on it, the bus never turned up, said it was due in 10,9,8,7.....mins then nothing!! Went back up to 20 mins. I had to phone a taxi.

Thats why i dont rely on "others" to get me about, I'll do it off my own back. That was their first and last chance.
20

eDUCATIon,

16/08/2008 19:36:07
Gorgie Tony.....

Still alive i see, thought you would be out with your walking stick, pointing and shouting at the feral youth tonight!

21

Statsman,

Edinburgh 16/08/2008 19:43:35
18 Gorgie_Tony

Does Vladimir Romanov own Hearts or is he just a shareholder?

You're not the brightest crayon in the box, are you?
22

Conan the Librarian™,

16/08/2008 20:53:26
18
It's not just Queensferry. Kirkliston and Ratho Station do without too.

And the point is Gorgie Tony, instead of a day ticket of £2.50 they pay much more.

Every day.

And the council tax payers of East and Mid-Lothian don't.
23

The Geniune Mario Antionette,

16/08/2008 21:43:11
Its the tourists who are delaying the buses & making the timetables haywire with their interrogation & stupid time delaying questions to the driver. Everyone suffers because of this.
24

A Leither,

16/08/2008 22:37:29
#23 - Nah, it's the idiots who wait all that time for a bus, and then only start raking about in their pockets, bags, handbags etc for their fare money once they get on. Have some sense, people - use your waiting time productively and get your fare out and ready for the bus arriving !
25

JimmyC06,

16/08/2008 22:52:39
I live in east Edinburgh, almost musselburgh, the poles for the bustrackers have been put in at almost every stop and have been like that for months, no bustrackers but black bin bags instead, probably more reliable though!!!
26

Julian.,

edinburgh 16/08/2008 23:01:16
Gorgie_Tony,

Thanks for that website referral...the most useful thing I've ever seen you post on this site.

But I think you require a quick lesson in business. The shareholders of a company are the owners of that company. Therefore with 91% of the shares in LRT, the local councils effectively own it.
27

Julian.,

edinburgh 16/08/2008 23:03:59
And before any of you pedantic 6uggers come in, I meant Lothian Buses, not LRT. Happy now?

Does anyone know why the tracker system is not used on night buses? I can't think of any reason why they don't cover them.
28

Julian.,

edinburgh 16/08/2008 23:11:08
Statsman # 17,

Actually, Einburgh council don't own 91%. It's all the Lothian councils together who own that share. So Edinburgh is actually a minority shareholder.
29

JimmyC06,

16/08/2008 23:20:42
When did this turn into a debate about who owns Lothian Buses, its about the bustrackers!!! not your useless knowledge of a bus company
30

Mr Fuzzy,

Edinburgh 17/08/2008 00:13:21
#1
People are more likely to use public transport if:

(1) The bus journeys are faster than taking the car.

(2) There is a frequent bus service that runs at all times (catering for those on flexitime).

(3) The timetables at the bus stops are accurate and are updated on time. There is nothing worse than consistently missing a half-hour bus service for a week simply because the service timetable has been updated, while the bus stops still show the old timetable.

(4) The buses aren't overcrowded and don't regularly miss bus-stops simply because they are full.
31

Statsman,

Edinburgh 17/08/2008 00:36:56
28 Julian

The other councils own the remaining 9%. It is not an equal share between the councils. The CEC is the overwhelming majority shareholder.
32

Julian.,

edinburgh 17/08/2008 04:33:06
statsman,

You are right. I stand corrected.
33

3216sr,

edinburgh 17/08/2008 08:53:03
The bus tracker is a nice idea, although I think they will become targets of vandalism. If they want to improve service how about having the the bus announce each stop they will arrive at. I have seen a system in Japan and the US where the driver enters the route number into a computer and the computer announces the stop as the bus is approaching. This might help keep the driver from blowing past minor stops on the route, keep tourists from interrogating the bus driver and help riders be aware of where they are at on the route on days that the windows on the bus are foggy that we can not see outside.

PS I agree with 24 that people when waiting need to get their fare ready before boarding.
34

rs,

17/08/2008 09:47:24
The taxpayers of the former Lothian Regional Council own Lothian Buses. Yet the same citizens that own the bus company cannot get a service from them.

The same could be said about DIRECT council services, people pay high council taxes , yet don't get equal services.

Edinburgh got an unequal proportion of LB when LRC were split up
35

rs,

.on the bus 17/08/2008 12:11:29
17 Statsman, Edinburgh

Use it or lose it !

Of course Lothian Buses (LRT at the time) have run to Sth Queensferry, x66 at one point.

But like Haddington & West Lothian, FIRST dropped their fares and people continued to use FIRST, preferring FIRSTs HIGHER Fares!

Yes there was a Gentleman's Agreement when the bus wars between LB & FIRST ended.

If people in Sth Queensferry etc had used LB (full buses), maybe LB would still have been there offering LOW Fares, unlike Rip of FIRST.

The other problem is after Crammond Brig, there is dead passenger mileage until you get to Sth Queensferry.

LB is a Commercially operated company, could 2 bus companies operate on this route?
36

Ian down under,

Kawerau 17/08/2008 22:31:25
Sounds like a lot of money to tell us where the buses are. We all know they are all at Wallyford anyway.
37

Ian down under,

Kawerau 17/08/2008 22:34:58
How about a through ticketing/pass system for all the public transport in the area, LB, FirstBus, First Scotrail and then TIE when it comes.
At the moment if you've committe3d to a day/week pass for one company you can't use the other bus unless you stump up more cash.
Don't ask the companies to do this, tell them and enforce it.
Perhaps even franchise the routes and demand a minimum service for each route.
38

Applecrumble,

Somewhere near the equator 17/08/2008 23:49:53
Three years?! They have not been in Edinburgh that long!!! Let's hope they put some where I live, we're much in need of them there!!
39

Applecrumble,

Somewhere near the equator 17/08/2008 23:51:19
p.s. #37 there is such a szstem but it costs a bluidy fortune...
40

Regular visitor,

Cheshire 18/08/2008 08:44:03
Similar apparatus was installed here to vandals delight. It never worked and was booming out incorrect information over a built-in tannoy. Neighbouring residents got little sleep due to announcements which kicked in at any time. That firm went bust though so you may be ok.
41

Galaman,

Galashiels 18/08/2008 10:41:11
Too many buses are only on time when you're NOT waiting for them.
42

Galaman,

Galashiels 18/08/2008 10:47:51
#37, there is already such a scheme, called One Ticket. Info is available at www.one-ticket.co.uk. Most PayPoint outlets have them.

 

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