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A DIRECTORY enquiries service will launch a rival to the national train hotline from 1 October.
THE national 192 directory inquiry service was officially ended a year ago amid promises that deregulation would offer consumers "real choice" for the first time.
THE number of people calling directory enquiries has dropped since the launch of the new 118 services, according to a report published today by telecoms regulator Ofcom.
THE 118 118 directory enquiries service is dropping its two Seventies-style runners from future advertising.
BT is to put up the price of connecting to its 118 500 directory inquiries service.
TELEGATE, which runs the 118866 directory enquiries service, has won two clients for its Scottish operation.
INFOXX, the group behind directory inquiries company The Number, plans to float on the London Stock Exchange.
TELEGATE, the company which runs the 118866 directory enquiries service from a call centre in Dumfries, chose a rather surprising line for its "Sticks in your mind" advertising campaign.
SCOTTISH telecoms group Thus is pulling the plug on its 118 directory inquiries service after a damning report from the industry regulator Oftel.
A COMPANY has scrapped its directory inquiries service in the wake of a damning report by telephone watchdogs.
NEARLY four in ten callers to 118 directory inquiry services are given the wrong number.
NEARLY four in ten callers to 118 directory inquiry services are given the wrong number, the phone regulator that introduced the new system has said.
OFTEL, the telecoms regulator, is being forced to use mystery shoppers in an attempt to rein in the sharp practice being employed by many of the recently launched directory inquiry services.
OFTEL, the UK telecommunications regulator, has defended its controversial deregulation of the directory inquiries market, insisting that the new regime had given consumers more choice and a much wider array of competitive services.
AN ex-British athlete is seeking compensation from the 118 118 directory inquiries firm after claiming the joggers in its adverts are modelled on him.
A TELEPHONE number inquiries company has been put on notice by the telecoms regulator Oftel.
CONDUIT, the Irish directory inquiries company, is to review its 11 88 88 business in the UK after losing its chief executive.
THE switch-off of 192 has been a branded a "fiasco", with new directory inquiries providers misled about the number of calls they were likely to receive, one of the companies claimed yesterday.