Britons prefer UK call centres
MORE than nine out of ten Britons hate dealing with foreign call centres, research has revealed. And more than half claim they would ditch a company if it announced plans to move its call centre work abroad.
Research by Nationwide Building Society found that 93 per cent of people want calls to be handled by operators in Britain.
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Weather for Edinburgh
Saturday 18 February 2012
Today
Light sleet showers
Temperature: -2 C to 7 C
Wind Speed: 30 mph
Wind direction: West
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Sunny spells
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