Morrisons boss sends office staff to stores

Head office staff to interact with shoppers. Picture: Ian Georgeson
Head office staff to interact with shoppers. Picture: Ian Georgeson
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THE new chief executive of supermarket chain Morrisons is sending head-office staff to the shop floor in a bid to improve communication with shoppers.

David Potts, who took up his role on Monday, told 2,000 office workers that he will be working in a store over Easter week and that he wanted them to do the same for at least one week each year. He has urged workers at the chain to “listen hard” to customers and colleagues.

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