Extra arts charge
The transaction in question was giving money across the counter and getting a ticket.
I would expect to pay a charge if there had been a transaction which involved exchanging or cancelling a ticket or even paying by credit card but not for simply handing over cash – pounds, not euros or dollars.
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Hide AdWhen I questioned this I asked if there had been other queries from customers and was told there had.
Our theatres, concert halls and other arts venues operate, as we know, in hard times but please can we avoid those revenue-earning techniques favoured by certain airlines. They demean the product.
Richard Ellis
Jordan Lane