Inquiry into '˜discriminatory' delivery charges for rural Scots
A full inquiry by watchdogs is being demanded into 'discriminatory' delivery charges faced by millions of Scots living in rural areas.
Liberal Democrat Mike Rumbles has written to Ofcom about the issue after a series of high-profile cases saw Scots customers hit with soaring charges.
Nicola Sturgeon hit out last year over a £50 delivery charge for £5.99 towels from Halford’s
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Hide AdMr Rumbles said: “No-one should expect a poorer standard of delivery service simply because of where they live.
“However, all too often retailers are getting away with charging discriminatory delivery charges to rural and islands residents or, perhaps worse, excluding these households from delivery options.”